What’s New in OpsPilot: Incidents, Catalog, Tasks & Notifications
We’ve reworked incident management from the ground up—and added three major features designed to make your entire response process faster, more organized, and deeply integrated.
Here is a breakdown of what’s landed in OpsPilot today.
🚨 Incidents: Re-engineered for Speed
We’ve stripped away the noise to give your team a centralized, high-velocity response environment. Incidents now feature a standardized, predictable lifecycle and a simplified severity system (SEV-1 through SEV-4).
Everything your team needs during a high-pressure event is now consolidated into a single workspace:
- Live Activity Timeline: Track state changes, internal communications, and automated alerts in real-time.
- Contextual Sidebar: Keep active runbooks and linked system scopes right where you can see them.
- Post-Mortem Gatekeeper: Built-in post-mortem editors and SLA budgets ensure that remediation work is tracked and completed long after the initial fire is put out.
[Triage] ──> [Respond] ──> [Resolve] ──> [Closed]
🗂️ Service Catalog: The Source of Truth
The Service Catalog gives every microservice and system component a permanent, structured home—independent of whether it is currently actively streaming telemetry.
- Institutional Knowledge: Instantly map ownership, service tiers, dependencies, and dedicated runbooks.
- The AI Blueprint: This catalog acts as the baseline foundational context for Coworker (our AI assistant), allowing it to auto-triage issues faster and run cheaper, highly targeted investigations when things go sideways.
📋 Tasks: Closing the Loop
Too often, remediation steps get lost in the ether after an incident is marked resolved. Tasks solves this by bringing all action items onto a unified board.
Whether it’s an incident follow-up item, a runbook step manually converted into an action, or standalone maintenance work, it lives together in one place. No more gaps between an incident closing and the actual engineering fix landing in production.
🔔 Notifications: Precision Alerting
During a fast-moving incident, being pulled in at the right millisecond matters. Waiting until you happen to check a dashboard can mean the difference between a minor blip and a massive outage.
Our overhauled notification engine ensures you hear about exactly what requires your attention, right when it happens.
- Where we are today: Right now, notifications are laser-focused on optimizing your incident response—alerting you the moment an SLA budget is approaching breach, an upstream dependency impacts a service you own, or a critical task drops onto your plate.
- Where we’re going: This isn’t just an incident tool; it’s a foundational, generalized notification architecture. Over time, we’ll be expanding these precision alerts across the entire OpsPilot ecosystem to keep your team effortlessly aligned on all system behaviors.
🔮 Coming Soon: Autonomous Incident Control with Coworker
While these new workflows give your team absolute manual control over your response process today, they are also laying the groundwork for a massive shift.
We are actively building the next evolution of Coworker AI. Soon, Coworker won’t just provide context—it will step into the cockpit. By leveraging the data from your Service Catalog and Tasks, the AI will be able to proactively spin up incidents, dynamically assign tasks, page the correct owners, and autonomously execute remediation steps to stop outages before they escalate.
Ready to dive in? All four core features are now live and rolled out to all OpsPilot workspaces. Check out our updated documentation to learn how to configure your Service Catalog and map your first dependency tree.
Stop triaging noise. Start preventing the incidents that cause it.
Start your free trial → app.opspilot.com/sign-up
Visit our Docs page for technical information
OpsPilot is the AI SRE teammate for teams using OpenTelemetry, Prometheus, Grafana, and existing observability stacks — helping engineers investigate incidents, find root cause, and move toward autonomous operations without replacing their tools. OpsPilot, formerly FusionReactor Cloud, is Intergral’s AI-powered observability and AI SRE platform.